CellTech (hereinafter referred to as the “Company”) complies with the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, the 「Personal Information Protection Act」, and regulations and guidelines concerning personal information protection in order to protect users’ personal information.
Through this Privacy Policy, the Company informs users of the purposes and methods for which their personal information is used and the measures taken to protect their personal information.
The Company processes personal information for the following purposes. The processed personal information will not be used for purposes other than those stated below, and prior consent will be obtained if the purpose of use is changed.
Customer inquiries, handling complaints, identity verification, confirmation of facts regarding inquiries and complaints (including additional verification), notification of processing results, etc.
After the purpose of collecting and using personal information has been achieved, the relevant information will be destroyed without delay after one year.
However, if retention is required pursuant to applicable laws and regulations, personal information may be retained for a certain period, and this shall follow CellTech’s Privacy Policy.
Data subjects may request access to, correction of, or withdrawal of consent regarding their registered personal information at any time. If a data subject contacts the Company’s personal information management department in writing, by telephone, or by email, the Company will take action without delay.
If a data subject requests correction of an error in personal information, the Company will not use or provide the relevant personal information until the correction has been completed.
In the case of children under the age of 14, their legal representatives have the right to access or correct the child’s personal information and to withdraw consent to its collection and use.
The Company processes personal information terminated or deleted at the request of a data subject or legal representative in accordance with this Privacy Policy and does not access or use such information for any other purpose.
The Company collects the following personal information.
Items collected: Name, telephone number, email address
When the purpose of collecting and using personal information has been achieved or the retention period has expired, the Company destroys the relevant personal information without delay, except where retention is required under the user’s consent, the Terms of Use, or applicable laws and regulations.
Printed materials, documents, etc. containing personal information: Shredding or incineration
Electronic files: Permanent deletion using a method that prevents restoration
